chore/issue template modification for v2 (#4240)

Co-authored-by: Nelson Chan <3271800+chakflying@users.noreply.github.com>

.github/ISSUE_TEMPLATE/ask-for-help.yaml

@@ -24,7 +24,7 @@ body:
       required: true
     attributes:
       label: "📝 Describe your problem"
-      description: "Please walk us through it step by step."
+      description: "Please walk us through it step by step. Include all important details and add screenshots where appropriate"
       placeholder: "Describe what are you asking for..."
   - type: textarea
     id: error-msg
@@ -56,19 +56,20 @@ body:
       placeholder: "Ex. Google Chrome 95.0.4638.69"
     validations:
       required: true
-  - type: input
-    id: docker-version
+  - type: textarea
+    id: deployment-info
     attributes:
-      label: "🐋 Docker Version"
-      description: "If running with Docker, which version are you running?"
-      placeholder: "Ex. Docker 20.10.9 / K8S / Podman"
+      label: "🖥️ Deployment Environment"
+      description: |
+        examples:
+          - **Runtime**: Docker 20.10.9 / nodejs 14.18.0 / K8S via ... v1.3.3 / ..
+          - **Database**: sqlite/embedded mariadb/external mariadb
+          - **Filesystem used to store the database on**: Windows/ZFS/btrfs/NFSv3 on a SSD/HDD/eMMC
+          - **number of monitors**: 42
+      value: |
+        - Runtime: 
+        - Database: 
+        - Filesystem used to store the database on: 
+        - number of monitors: 
     validations:
-      required: false
-  - type: input
-    id: nodejs-version
-    attributes:
-      label: "🟩 NodeJS Version"
-      description: "If running with Node.js? which version are you running?"
-      placeholder: "Ex. 14.18.0"
-    validations:
-      required: false
+      required: true