52 lines
1.8 KiB
Python
52 lines
1.8 KiB
Python
# coding: utf-8
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from __future__ import absolute_import, division, print_function, unicode_literals
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import logging
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from typing import TYPE_CHECKING, Tuple
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import requests
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if TYPE_CHECKING:
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from utils.feishu.api import OpenLark
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logger = logging.getLogger('feishu')
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class APIDutyMixin(object):
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def join_duty_room(self, duty_room_id, duty_room_token, user_id):
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"""加入服务台
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:type self: OpenLark
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:param duty_room_id: 服务台的 id
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:param duty_room_token: 服务台的 token
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:param user_id: 用户 id
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:return: 用户所在的服务台对话的 chat_id，和带有 Lark 协议的跳转 URI
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:rtype: Tuple[str, str]
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跳转入用户专属的飞书中值班号客服群中
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需要服务台的管理员联系 @杨帆 获取接入服务台 duty_room_token 和服务台 duty_room_id
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https://bytedance.feishu.cn/space/doc/YlsR7QzmqM0gg6wbwpY4la
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"""
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url = 'https://api.zjurl.cn/saipan/api/chat/to_chat'
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r = requests.post(url, json={
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'duty_room_id': duty_room_id,
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'token': duty_room_token,
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'user_id': user_id,
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})
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logger.debug('[join_duty_room] duty_room_id=%s, user_id=%s, status_code=%d, resp=%s', duty_room_id, user_id,
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r.status_code, r.text)
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try:
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r.raise_for_status()
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data = r.json()
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chat_id = data['data']['chat_id']
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lark_client_uri = 'lark://client/chat/{}'.format(chat_id)
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return chat_id, lark_client_uri
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except Exception as e:
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logger.error('[join_duty_room] duty_room_id=%s, user_id=%s, status_code=%d, resp=%s, err=%s', duty_room_id,
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user_id, r.status_code, r.text, e)
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raise
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